Whether you are an individual contributor, a department head, or a CEO answering to a board, you can often find yourself in the position of being asked to do more work than is possible given the time and resources available.
The bad news is I don’t have a magic formula for adding infinitely more work capacity.
The good news is I do have some magic phrases for responding to requests (or demands) for more work in a way that manages your capacity while still being a good team player.
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