As a leader, separating venting from important questions and concerns takes time and patience. It can be a drag to listen to people complain without solutions or bring you their concerns without seeing their role in the problem. Tune into three areas from Cy Wakeman’s work to decrease drama at your organization.
It’s easy for your department leaders to get painted into the corner of their titles, defending their territory with the skills for which they were hired. But leaders on a great team learn to come out of their department corners and engage with their peers to find solutions that work for the whole organization.
You know as a leader, people are counting on you to help the organization. And you need everyone working together, giving their best, stretching themselves to be better. Sometimes, offering help feels riskier than its worth. Here’s one way to provide feedback that gets to results and builds your relationships.