It may be tempting to focus on what went wrong this year. There’s the stress of keeping the business running with pandemic shut downs and we’re trying our best to stay connected using online tools. No one knows how long this uncertainty will last.

We can appreciate what is going right while still hoping things could be better.

During a crisis, it’s normal to look outside of yourself for the answers. Knowing what’s worked for others can help us when we feel unsure or are fearful of the impacts of the tough decisions we have to make.

But when everyone feels unsure, what’s a leader to do?

There are two things leaders can do immediately to help clarify expectations and relieve pressure for people during this time of uncertainty.

As we fall forward and perhaps stumble a bit, I want to share with you five things we often forget in crisis to help us take one just step more, together.

That session on How to Deal with a Global Pandemic and Market Crash would have been handy right about now. In business - and in life - one of the primary skills you’ve learned is to break big problems down into smaller chunks. Pieces that are easy to understand and actually achievable.

So, let’s work together to start breaking your situation into actionable chunks.